Picnicbasket.com Shipping
Policies
Shipping Times
Our goal is to process all orders within 1 business day of receipt.
Orders are processed and shipped during regular business hours (Monday
through Friday 9:00AM - 5:00PM EST). If your order is placed on a
weekend or holiday your order will be processed and shipped the next
business day. Subject to availability. In the event the products you
ordered are drop shipped from their manufacturers/producers shipping
times may vary. For an estimate on how long it will take to ship your
order please call 1-800-946-3788 or check the shipping information
on the product detail page.
For an estimated shipping times by brand please see chart below:
Tracking Information
All orders shipped are trackable. Customers will receive tracking
information of shipped orders directly by email from Picnicbasket.com
on the day after shipment. To track your order click
here. To request your tracking # click
here.
Shipping Methods
All orders are shipped UPS Ground, unless otherwise specified by customer.
Depending on destination, please allow 4-7 business days for shipping.
UPS Next Day Air, Second Day Air, and Three Day Select are available,
if orders are needed quickly, for an additional fee. For an expedited
shipping quote, please call 1-800-946-3788. Next Day Air orders
shipped on Friday will arrive on Monday. Saturday and Sunday are not
considered "days" when using expedited shipping.
APO/FPO & P.O. Box Addresses
Shipping charges/times for APO/FPO & P.O. Box Addresses
vary greatly. Please send us
an email or call 1-800-946-3788 with the items that you are interested
in buying, the address. ForFor APO/FPO & P.O. Box addresses, all
orders will be shipped via USPS only (Expedited and Express ship methods
are currently not available for APO/FPO & P.O. Box addresses).
Standard delivery timeframe do not apply to APO/FPO & P.O. Box
shipments. We can NOT guarantee shipments to APO/FPO
& P.O. Box addresses. Any delays in time, damages or lost packages
will have to be handles directly with USPS by the customer. Not all
products are available for shipping to APO/FPO & P.O. Box Addresses,
please call for more information. To avoid delays and additional fees
we suggest shipping your order to a physical address rather than a
PO Box.
International
Shipping
Shipping charges for International Orders vary greatly. Please send
us an email or call 1-800-946-3788 with the items that you are
interested in buying, your address, and the destination country.
We will email back information on ordering, including shipping and
handling charges. We will be happy to answer any questions that
you have, so please let us know how we can help you. We can NOT
guarantee international shipments. Any delays in time, damages or
lost packages will have to be handles directly with USPS by the
customer. You may be charged customs/import fees from the destination
country prior to delivery. These charges are from the customs department
of the country and Picnicbasket.com can NOT be
held responsible.
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